FAQ

Q: How can I create an account?

A: To create an account, follow these steps:
1. Download louga.app from the App Store.
2. Open the app and tap on the “Start Learning” button to enjoy the onboarding experience.
3. We will ask you to enter your email address.
4. Check your email inbox for the PIN code and enter it in the app.
Once you complete these steps, your account will be successfully created, and you can start using the app to learn
languages.

Q: Can I change my language preferences after signing up?

A: Yes, you can change your language preferences in your profile screen after logging in.

Q: How can I reset my password?

A: You don’t need to reset any password to log in to your account. Just enter your email address and you will
receive a one-time PIN code to log in.

Q: How can I contact customer support?

A: For any inquiries or issues, you can reach our customer support team through the “Contact Us” page or by sending
an
email to support@louga.app.