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Privacy Policy

Effective Date: April 17, 2023

louga.app (“we,” “us,” or “our”) is committed to protecting the privacy and security of our users’ (“you” or “your”) personal information. This Privacy Policy outlines how we collect, use, and disclose your information when you use our Louga.app mobile application (the “App”).

1. Information We Collect

1.1 Personal Information

We may collect certain personal information that you provide voluntarily, such as your name, email address, and any other information you choose to provide when you register an account or contact us for support.

1.2 Usage Information

We automatically collect certain information about your use of the App, including your device type, operating system, IP address, and usage statistics. This information helps us improve the App’s functionality and provide a better user experience.

1.3 Cookies and Similar Technologies

We may use cookies and similar technologies to collect information about your browsing activities. You can manage your cookie preferences through your device or browser settings.

2. How We Use Your Information

2.1 Provide and Improve the App

We use your information to deliver and enhance the features and functionality of the App. This includes personalizing your learning experience, analyzing usage patterns, and optimizing our content and services.

2.2 Communication

We may use your contact information to send you important updates, notifications, and promotional offers related to the App. You can opt-out of receiving promotional communications at any time.

2.3 Aggregate Data

We may aggregate and anonymize your information to analyze trends, conduct research, and improve our services. This data does not personally identify you and is used for statistical purposes only.

3. Data Sharing and Disclosure

3.1 Service Providers

We may engage trusted third-party service providers to assist us in delivering and maintaining the App. These providers are bound by confidentiality obligations and are only authorized to use your information as necessary to perform the requested services.

3.2 Legal Requirements

We may disclose your information if required by law, regulation, or legal process, or to protect our rights, property, or safety, or the rights, property, or safety of others.

4. Data Security

We implement reasonable security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, please be aware that no method of transmission over the internet or electronic storage is 100% secure.

5. Children’s Privacy

Louga.app is intended for users of all ages, including children under the age of 13. We recognize the importance of protecting children’s privacy and complying with applicable laws and regulations. We do not knowingly collect personal information from children under 13 without parental consent. If we become aware that we have collected personal information from a child under 13 without parental consent, we will take immediate steps to delete that information. If you believe we may have collected personal information from a child under 13, please contact us at privacy@louga.app, and we will promptly address the situation.

6. Your Choices and Rights

You have the right to access, correct, update, or delete your personal information. You can exercise these rights by contacting us at privacy@louga.app. Please note that we may retain certain information as required by law or for legitimate business purposes.

7. Updates to this Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the revised policy on our website or within the App. Please review this Privacy Policy periodically for any updates.

8. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at privacy@louga.app.

By using the App, you acknowledge that you have read and understood this Privacy Policy and agree to the collection, use, and disclosure of your information as described herein.